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Contact Billing TeamTerms of Service
Last Updated: July 11, 2026
Welcome to TenFlash AI (the “Platform”, “Service”, or “Site”), operated and powered by Next Spacey LLC, a Wyoming limited liability company (“Company”, “we”, “us”, or “our”).
By accessing or using the Service, registering for an account, or purchasing a subscription or credits, you (“User”, “you”, or “your”) agree to be bound by these Terms of Service (“Terms” or “Agreement”). If you do not agree to these Terms, you must immediately discontinue your use of the Service.
IMPORTANT NOTICE: ARBITRATION AND CLASS ACTION WAIVER. PLEASE READ SECTION 12 CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING REQUIRING BINDING, INDIVIDUAL ARBITRATION OF DISPUTES AND A WAIVER OF THE RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR JURY TRIAL.
1. Nature of the Service & White-Label Infrastructure
1.1 Service Description. TenFlash AI provides an AI-powered visualization and rendering service that allows users to submit inputs (such as photos, 3D models, sketches, or text prompts) and receive AI-generated outputs (such as renders or videos).
1.2 Infrastructure Provider. You acknowledge and agree that the underlying technology, infrastructure, AI models, and payment processing for TenFlash AI are provided and managed by Next Spacey LLC. Any branding, marketing, or promotional claims made by third-party affiliates or influencers associated with this specific Platform domain are independent of Next Spacey LLC. Next Spacey LLC is solely a technology infrastructure provider and disclaims all liability regarding third-party marketing claims.
2. Accounts and Registration
2.1 Eligibility. You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service.
2.2 Account Security. You are responsible for maintaining the confidentiality of your account credentials. You may not share your account or login details with any third party. Each account and subscription plan is licensed to a single individual user.
2.3 Account Suspension. We reserve the right to suspend or terminate your account at any time, without notice, if we suspect unauthorized sharing, fraudulent activity, or a breach of these Terms.
3. Subscriptions, Credits, and Billing
3.1 Credit System. The Service operates on a credit-based system. Actions performed on the Platform (e.g., rendering, upscaling, generating video) consume a specific number of Credits.
3.2 Subscriptions (Auto-Renewal). If you purchase a monthly or annual subscription, you authorize us (and our third-party payment processor, Stripe) to charge your payment method on a recurring basis. Your subscription will automatically renew unless canceled at least 24 hours prior to the end of the current billing cycle. Unused monthly subscription credits expire at the end of each billing cycle and do not roll over.
3.3 Pay-As-You-Go. Credits purchased as one-time "Pay-As-You-Go" packs do not expire as long as your account remains active.
3.4 Cancellation. You may cancel your subscription at any time via your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to your plan's features until that date.
4. Refund and Chargeback Policy (Strictly Enforced)
4.1 Subscription Refunds. Refunds for subscription plans are ONLY permitted within forty-eight (48) hours of the initial purchase, PROVIDED THAT ZERO (0) CREDITS HAVE BEEN USED. If any credits have been consumed, or if the 48-hour window has passed, the subscription fee is strictly non-refundable.
4.2 Pay-As-You-Go Refunds. Pay-as-you-go credit packs are refundable within seven (7) days of purchase only if fewer than ten (10) credits have been consumed. Otherwise, all sales are final.
4.3 No Refunds for Subjective Dissatisfaction. We do not offer refunds based on dissatisfaction with the aesthetic quality, style, or subjective preference of the AI-generated outputs, nor for user errors (such as incorrect prompting).
4.4 Chargebacks. Filing a chargeback or dispute with your bank or credit card company without first contacting our support team constitutes a material breach of this Agreement. Any chargeback will result in the immediate and permanent termination of your account, forfeiture of all assets and credits, and potential legal action to recover lost funds and dispute fees.
5. User Content and Intellectual Property
5.1 User Inputs. You retain all ownership rights to the original sketches, photos, and prompts ("Inputs") you upload. You grant Company a worldwide, royalty-free license to use, host, and process your Inputs solely for the purpose of operating the Service and generating your requested outputs.
5.2 AI Outputs. Subject to your compliance with these Terms and applicable laws, you own the AI-generated renders and outputs ("Outputs") created through your account.
5.3 No Guarantee of Uniqueness or IP Protection. Due to the nature of machine learning, Outputs may not be unique, and the Service may generate the same or similar results for other users. We make no representations or warranties regarding the copyrightability of AI-generated Outputs. You are solely responsible for ensuring your use of the Outputs does not infringe on third-party intellectual property rights.
5.4 Use of Content for Improvement. You acknowledge that the Company may use your Inputs and Outputs to maintain, improve, and optimize our AI models and algorithms, unless otherwise restricted by a specific Enterprise agreement.
6. Acceptable Use and Prohibited Conduct
You agree NOT to use the Service to:
- Generate, upload, or share content that is illegal, sexually explicit (NSFW), defamatory, harassing, or promotes violence.
- Infringe upon any third-party copyright, trademark, privacy, or right of publicity.
- Impersonate any person or generate harmful "deepfakes".
- Scrape, reverse engineer, decompile, or use automated bots/scripts to access the Service or extract data.
- Circumvent the credit system, share accounts, or resell access to the Service.
We utilize automated monitoring systems. Violation of this Acceptable Use Policy will result in immediate account termination without refund.
7. No Professional Advice (Architecture Disclaimer)
7.1 The AI-generated renders, floor plans, and architectural visualizations provided by the Service are for conceptual, aesthetic, and visualization purposes only.
7.2 The Company is not an architecture or engineering firm. The Outputs do not constitute professional architectural, structural, engineering, or safety advice. You must consult with certified and licensed professionals before utilizing any Outputs for actual construction, structural modifications, or real-world implementation. The Company disclaims all liability for any property damage, injury, or legal violations resulting from the real-world application of AI-generated concepts.
8. Disclaimer of Warranties (As-Is)
THE SERVICE, PLATFORM, AND ALL OUTPUTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT THE AI OUTPUTS WILL MEET YOUR EXPECTATIONS OR BE FREE FROM ARTIFACTS OR INACCURACIES.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NEXT SPACEY LLC, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR INFLUENCER PARTNERS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION) ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR USE OF THE SERVICE.
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATING TO THIS AGREEMENT SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).
10. Indemnification
You agree to defend, indemnify, and hold harmless Next Spacey LLC, its affiliates, licensors, and service providers (including third-party influencers associated with this Platform) from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (i) your violation of these Terms; (ii) your Inputs or Outputs; (iii) your infringement of any third-party intellectual property or privacy rights; or (iv) your real-world use or application of any AI-generated architectural concepts.
11. Third-Party Services & APIs
The Service integrates with third-party Artificial Intelligence APIs (e.g., Stable Diffusion, Replicate, AWS). Your use of the Service is subject to the continuous availability of these third-party providers. We are not liable for any downtime, degradation of quality, or policy changes implemented by these third-party AI providers.
12. Dispute Resolution, Arbitration, and Class Action Waiver
12.1 Governing Law. These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, USA, without regard to its conflict of law principles.
12.2 Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, shall be determined by binding arbitration in Sheridan, Wyoming, USA, before a single arbitrator. The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures.
12.3 Class Action Waiver. YOU AND COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate another person's claims with your claims.
13. Changes to These Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the "Last Updated" date at the top of this page or by email. Your continued use of the Service after any such changes constitutes your binding acceptance of the revised Terms.
14. Contact Information
If you have any questions or require support regarding these Terms, your subscription, or refunds, please contact us at:
- Email: [email protected]
- Company: Next Spacey LLC, 400 Rella Blvd, Ste. 207-173, Montebello, NY 10901, USA