Privacy Policy

Last Updated: July 11, 2026

Welcome to TenFlash AI (the “Service” or “Platform”). This Service is a white-labeled platform powered, operated, and managed by Next Spacey LLC, a Wyoming limited liability company (“Company”, “we”, “us”, or “our”).

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered architectural visualization services.

By accessing or using the Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

We collect personal data from you directly, automatically through your use of the Service, and from third-party integrations.

A. Information You Provide to Us

• Account Data: When you register, we collect your name, email address, and login credentials (or authentication data if logging in via Google/Third-party).
• User Content (AI Inputs): Photos, floor plans, sketches, text prompts, and any other digital assets you upload to the Platform to generate AI renders.
• Customer Support Data: Information you provide when contacting our support team or filling out forms.

B. Information Collected Automatically

• Usage & Device Data: We automatically collect data regarding your interaction with the Platform, including your IP address, browser type, operating system, pages viewed, timestamps, and the number of AI renders generated.
• Cookies & Tracking: We use cookies, local storage, and similar tracking technologies to authenticate your session, remember your preferences, and analyze platform performance.

C. Payment Information

• Billing Data: Subscriptions and pay-as-you-go credits are processed securely by our third-party payment processor, Stripe, Inc. We do not collect or store full credit card numbers on our servers. We only receive limited billing metadata (e.g., last 4 digits, billing country, subscription status, and invoice identifiers) necessary to manage your account.

2. How We Use Your Information

We use the collected information for the following business and commercial purposes:

• Providing the Service: To operate the Platform, create your account, and generate the AI architectural visualizations you request.
• Billing & Transactions: To process your subscription payments, allocate credits, and prevent fraudulent transactions.
• Improvement & Analytics: To diagnose technical issues, monitor server loads, and improve the user experience.
• Communication: To send you transactional emails (e.g., password resets, billing receipts) and, subject to your opt-out rights, promotional updates regarding TenFlash AI.
• Security & Compliance: To enforce our Terms of Service, detect malicious activity, and comply with legal obligations.

3. How We Share Your Information

We do not sell your personal data. We only share your information with trusted third parties necessary to operate the Service:

• Cloud & Infrastructure Providers: We use providers like Amazon Web Services (AWS) or similar secure cloud platforms to host the Service, store your uploaded assets, and manage our databases.
• AI Model Providers (CRITICAL): To generate your renders, your Inputs (images and text prompts) are securely transmitted via API to third-party artificial intelligence providers (e.g., Replicate, AWS, or custom GPU clusters). We do not use your private architectural files to train public AI models, but third-party API providers process them in accordance with their own strict privacy terms to return the output to you.
• Payment Processors: As mentioned, your payment details are shared directly with Stripe for secure processing.
• Legal & Law Enforcement: We may disclose your information if required to do so by law, court order, or to protect the rights, property, or safety of Next Spacey LLC, our users, or others.
• White-Label Partners: If this Platform is promoted by a specific influencer or brand partner, we may share aggregated, anonymized usage statistics (e.g., total active subscribers) with them for revenue-sharing purposes. We do not share your private architectural assets or personal billing details with them.

4. Data Retention and Security

• Retention: We retain your account data and User Content for as long as your account is active. If you delete your account, we will purge your personal data and uploaded assets from our active servers within thirty (30) days, except for transaction history (retained for up to 7 years for tax and legal compliance) and anonymized usage logs.
• Security: We implement commercially reasonable technical and organizational measures (including HTTPS encryption) designed to secure your personal information from unauthorized access. However, no internet transmission is 100% secure, and we cannot guarantee absolute data security.

5. Your Privacy Rights (GDPR & UK)

If you are a resident of the European Economic Area (EEA), the UK, or Switzerland, you have the following rights under the General Data Protection Regulation (GDPR):

• Right to Access & Portability: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request correction of inaccurate data.
• Right to Erasure ("Right to be Forgotten"): You can request that we delete your account and personal data.
• Right to Withdraw Consent: Where we rely on consent, you may withdraw it at any time.
• Legal Basis for Processing: We process your data primarily to fulfill our contract with you (Terms of Service), based on our legitimate business interests (improving the platform, security), and to comply with legal obligations.

To exercise these rights, email us at [email protected]. You also have the right to lodge a complaint with your local data protection authority.

6. Your Privacy Rights (U.S. State Laws - CCPA/CPRA, VCDPA, CPA)

If you are a resident of California, Colorado, Connecticut, Utah, or Virginia, applicable state laws grant you specific rights regarding your personal information:

• Right to Know/Access: You may request details about the categories and specific pieces of personal data we have collected about you over the past 12 months.
• Right to Delete: You may request the deletion of your personal data, subject to certain exceptions (e.g., completing a transaction, detecting fraud).
• Right to Correct: You may request the correction of inaccurate personal data.
• Opt-Out of Sale / Targeted Advertising: Next Spacey LLC DOES NOT sell your personal information. We do not process your personal data for targeted advertising based on cross-context behavioral tracking.
• Non-Discrimination: We will not discriminate against you (e.g., by denying services or changing prices) for exercising your privacy rights.

To submit a verifiable consumer request, please contact us at [email protected].

7. International Data Transfers

Next Spacey LLC is a United States-based company. If you access the Service from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate. By using the Service, you consent to this transfer, processing, and storage of your information in the U.S.

8. Children's Privacy

The Service is not intended for or directed at children under the age of 18 (or the legal age of majority in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor without parental consent, we will take immediate steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy, and/or by displaying a prominent notice within the Platform. Your continued use of the Service after the effective date of the revised policy constitutes your acceptance of the changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Next Spacey LLC
• Address: 400 Rella Blvd, Ste. 207-173, Montebello, NY 10901, USA
• Email: [email protected]